Boston Private Tutors Terms of Service

Effective Date: Aug 1, 2025

These Terms of Service (“Terms”) govern all services provided by Boston Private Tutors, LLC (“Company,” “we,” “us,” “our”), including, without limitation, tutoring, mastermind programs, group classes, workshops, summer programs, and any program where materials are shipped to your home (collectively, “Services”). By purchasing, enrolling in, or participating in our Services, you (“Client,” “you,” “your”) agree to be bound by these Terms. “In these Terms, ‘Client’ refers to the parent/guardian purchasing Services, and ‘Student’ refers to the child or ward participating in Services.”

Client acknowledges that participation in Boston Private Tutors, LLC Services also requires execution of the Liability Waiver and acknowledgment of the Privacy Policy. These three documents, together, form the complete agreement governing Client’s participation. In the event of a conflict, the Liability Waiver governs matters of risk and liability, the Privacy Policy governs data, and these Terms govern business and program rules.

1. Services Covered

Our Services may include:

  • Private Tutoring (1:1 or small group, online or in-person)

  • Group Classes/Workshops (single sessions or ongoing, online or in-person)

  • Summer Programs (online or in-person)

  • Programs with Shipped Materials (kits, books, tools, etc.)

  • Mastermind Programs (high-touch coaching and peer learning)

  • Any other programs which we may offer from time to time.

All Services are for educational purposes only. We do not provide physical or mental health therapy, medical advice, or legal advice. If Client or its minor child has any medical or emotional condition that may impact participation in our programs, Client should consult with their medical professionals to determine if participation in the program is advisable.

2. Payment Terms

  • Tutoring: Flat rate specified at purchase. A deposit equal to one month’s charges will be made prior to the first session; this deposit will be applied to the invoice for the final month of tutoring. Invoiced at the end of each month. Payment is due 7 days from the invoice date.

  • Other Programs: Payment terms will be specified at purchase; mastermind programs and most group programs are payable in full up front.
    Late Fees; Interest: For all programs, late fees will be charged for balances unpaid 30 days after the due date. Thereafter, a $50 late fee plus 1.5% monthly interest will be applied to outstanding balances.

  • Payment Method.  The Company prefers that all invoices be paid by ACH transfer, Zelle or Venmo, but will accept payment by personal check or credit card. If payment is to be made by credit card, Client shall furnish Company with the relevant credit card information, Company shall keep the credit card information on file, and if, upon registration or at any time thereafter, Client has authorized automatic debits, Company may charge the Client’s credit card for the amount of each invoice. 

  • Nonpayment: In addition to our other rights to terminate or suspend programs set forth below, we may terminate or suspend services for unpaid balances.

3. Refund Policy

  • Tutoring, Ongoing Classes, Mastermind, Summer Programs, and Shipped Materials Programs: If we cancel, you will receive a full refund. If you cancel, no refund is issued unless stated otherwise in the specific program description.

4. Scheduling, Attendance, & Cancellations (Tutoring and Ongoing Classes)

  • After registration, Client and tutor will establish mutually agreed dates and times for regularly scheduled sessions. If the Client wishes to schedule additional lessons, they should contact the tutor to find a mutually agreed date and time for the extra lesson. If they want to schedule a last minute lesson (within 24 hrs), a surcharge of $50 applies.
    With respect to tutoring and any other one-on-one sessions:

    • 24 hours’ notice is required to cancel. 

    • If proper notice is furnished, we will endeavor to reschedule the missed session at a mutually convenient time, but shall have no liability and Client shall not be entitled to any refund if we are unable to do so.

    • If you cancel within 24 hours, you will be charged in full.

    • Arriving after the 15-minute mark is treated as a no-show and charged in full. Tutors are not required to wait beyond this point. 

  • With respect to group programs, if you cancel or fail to attend any scheduled session, you shall not be entitled to a refund and the session will not be rescheduled. If a group session is recorded, we will endeavor to provide you access to the recording, as well as any course materials furnished at that session, but shall have no liability and Client shall not be entitled to any refund if we are unable to do so .

  • Frequent lateness or repeated no-shows may result in probation, suspension, or termination of services without refund.

5. Participation & Conduct / Client Responsibilities

By enrolling in any Boston Private Tutors, LLC program or service, you agree to abide by all policies and procedures established by the Company prior to or during programs, and:

  1. Come Prepared

    • Complete any assignments, reading, or practice work before each session.

    • Have necessary materials (e.g., books, worksheets, shipped kits) ready at the start of the session.

  2. Adhere to Scheduling, Attendance, & Punctuality Policies

    • Arrive on time.

    • Comply with the scheduling and cancellation policies set forth above.

    • Maintain a stable internet connection and functioning equipment for online sessions.

    • Keep login credentials for portals, meeting links, and shared files secure.

  3. Respectful Conduct

    • Treat instructors, staff, contractors, and other participants with courtesy and respect.

    • Refrain from disruptive, harassing, or unsafe behavior in any in-person or online program.

    • For mastermind or group programs, maintain confidentiality regarding information shared by other participants.

6. Programs with Shipped Materials

Some programs require the Client to purchase materials for use in the program including but not limited to books, computer tablet/stylus, computer materials, art materials, science materials, and so on.  The Company has no obligation to furnish these materials. However, to the extent that the Client requests the Company, and the Company agrees, to obtain such materials on Client’s  behalf, Client shall pay the Company the cost quoted by the Company for such materials prior to commencement of the program. 

If the Company acquires any materials for the Client and the Company ships the materials to the Client:

  • Title and risk of loss pass to the Client upon delivery to the carrier.

  • Damaged or missing items must be reported within 7 days of delivery.

  • Materials are for your personal use only; no resale or redistribution is allowed.

7.  Confidentiality

  • Client shall not disclose or use any Confidential Information of Company for any purpose without Company’s prior written consent. Confidential Information shall mean, without limitation (i) all information relating to Company’s products, business and operations including, but not limited to, financial documents and plans, customers, suppliers, marketing strategies, vendors, contractors lists, products, product development plans, product samples, costs, pricing, strategies, operations procedures, proprietary concepts, inventions, customer lists, customer profiles, technical advice or knowledge, contractual agreements, trade secrets, computer programs and systems and know-how or other intellectual property of Company and its affiliates including any moral rights, goodwill,relevant registrations or applications for registration, and rights in any patent, copyright, trademark,trade dress, industrial design and trade name that may be at any time furnished, communicated or delivered by Company to Client, whether in oral, tangible, electronic or other form; and (ii) all other non-public information provided by Company whosoever. All Confidential Information shall remain the property of Company.

  • The obligation of confidentiality with respect to Confidential Information will not apply to (i) any information if the information is disclosed by Client with the prior written permission and approval by Company (ii) if the information is or becomes publicly known and available other than as a result of prior unauthorized disclosure by Client or any of its representatives; or (iii) if Client or any of its representatives is legally compelled by applicable law, by any court, governmental agency or regulatory authority or by subpoena or discovery request in pending litigation but only if, to the extent lawful, Client or its representatives give prompt written notice of that fact to Company prior to disclosure so that Company may request a protective order or other remedy to prevent or limit such disclosure and in the absence of such protective order or other remedy, Client or its representatives may disclose only such portion of the Confidential Information which it is legally obligated to disclose.

  • Without limiting the foregoing, all shared group discussions in mastermind programs or other group classes are confidential; you may not disclose other members’ personal or business information and you shall indemnify and hold the Company harmless from and against any claims of unauthorized disclosure by you as set forth below.. 

  • The Company’s obligations with respect to the Client are set forth in the Company’s privacy policy

  • The Client acknowledges that unauthorized disclosure or use of Confidential Information may cause irreparable harm. The Company shall be entitled to seek injunctive relief for breach of the confidentiality obligations in addition to any other remedies available at law.

8. Intellectual Property 

Materials we provide (worksheets, recordings, curriculum, slides, templates, etc.), other than those prepared by third parties (such as books and third party websites) are the intellectual property of Boston Private Tutors, LLC.

  • You receive a limited, non-exclusive, non-transferable license for your own personal, non-commercial educational use.

  • You may not copy, distribute, share, or create derivative works, program materials, recordings, or other proprietary content without written permission from Boston Private Tutors, LLC.

  • You may not record, photograph, or distribute program content or participant information without written permission from Boston Private Tutors, LLC.

  • Promptly upon completion of the services hereunder or termination of this Agreement, the Client shall return all property of the Company, including all materials provided by the Company to the Client, and shall cease all further use of such property.

9. Disclaimer, INDEMNIFICATION & Limitation of Liability

  • We make no guarantees of specific academic, professional, or personal results or any outcomes from participation in the programs. The programs and all materials utilized are furnished AS IS and WHERE IS, without any representations whatsoever, express or implied, including, without limitation, WITHOUT WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.

  • The Client hereby releases the Company, its agents, employees, members, contractors and representatives from any and all suits, claims, actions, costs, judgments, damages, and liabilities whatsoever, known and unknown arising from the Company’s furnishing of services hereunder. The foregoing release includes, without limitation, any claims arising from the unauthorized disclosure of the Client’s confidential information by any third person or entity, including any other member in a group session.

  • We are not responsible for indirect, incidental, special, punitive or consequential damages. If and to the extent the Company is adjudged to have any liability to the Client, the Company’s liability is limited to the total amount paid for specific Services.

  • The Client shall indemnify, and hold harmless, the Company, its agents, employees, members, contractors and representatives from any and all suits, claims, actions, costs (including attorneys’ fees), judgments, damages, and liabilities whatsoever arising from the Company’s furnishing of services hereunder or from the unauthorized disclosure of the Client’s confidential information by any third person or entity, including any other member in a group session, whether asserted by the Client or any other person or entity, other than those arising from the Company’s gross negligence or willful misconduct.

10. Termination

We reserve the right to terminate services for:

  • Non-payment of any amounts due to the Company when due;

  • Failure to comply with any other provisions of this Agreement, including, without limitation, repeated lateness or no-shows, violation of participation rules, disruptive, harassing, or unsafe behavior.  

  • In lieu of termination and without waiving its right to so terminate, the Company, in its sole discretion, may suspend the provision of services to the Client until the breach is resolved to the satisfaction of the Company.

Upon termination, you will lose access to all materials and platforms associated with the Service and shall be obligated to immediately pay the entire unpaid balance for the Services, then due or which may thereafter have become due had termination not occurred. In no event shall the Client be entitled to any refund upon termination or otherwise.

11. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Commonwealth of Massachusetts. Any disputes will be resolved through binding arbitration in Middlesex County, Massachusetts, administered by the American Arbitration Association in accordance with the provisions of its Commercial Arbitration Rules or similar dispute resolution organization. Any such arbitration shall be conducted by a single arbitrator. Judgment on any award rendered by the arbitrator may be entered in any court having jurisdiction thereof. Unless otherwise ordered by the arbitrator, each Party shall bear its own attorneys’ fees in any mediation or arbitration under this Agreement.   Notwithstanding the foregoing, the Company, in its sole discretion, may institute an action in small claims court to recover any amounts owed by the Client under this Agreement. 

12. Survival

The provisions of Sections 2, 7, 8 and 9 shall survive termination of this Agreement.

13. Waiver

The waiver by the Company of, or failure of the Company to strictly enforce, any of the provisions of this Agreement on any one occasion shall not be a continuing waiver or obligate the Company to waive such provision on any other occasion.

14. Updates to Terms

We may update these Terms at any time without notice to the Client. Continued use of our Services after changes constitutes acceptance of the new Terms.